This is an internship project which I did during my time at FedEx Services (USA). The project focuses on setting up standard UX practices and design process for creating consistent PowerBI reports. The project was primarily developed for internal team at FedEx Services to guide data analysts in
Year
2023
Time
6 Week (Intensive)
Category
Data Visualization & UX/UI Design
Type
Internship
Industry
Corporate
Challenge:
The team TAD-Technology, Analytics & Design at FedEx Service within Customer Experience department was responsible for analyzing lot of global data related to customer services and internal workforce management, and visualizing them through PowerBI reports which are shared across the organization. Considering that the team had 7-8 different analysts, the most challenging part was to create reports with standard and consistent look and experience. The team did not have any process in place to standardize such practices and guide to follow.